At Mudpie, we strive to be as inclusive as possible and to cater to a diverse range of customers, including those with additional needs. However, we also have a legal duty to assess any risks to the health and safety of every individual who enters our facility. With this in mind, and to ensure each customer has the best possible experience, we may, at the time of booking, request additional information to help us provide the highest level of care and service. While we genuinely aim to accommodate everyone, we reserve the right to refuse access to: • Individuals behaving offensively or in a disorderly manner. • Individuals acting violently or aggressively. • Individuals whose behaviour or actions may put other customers or staff at risk.